Privacy Policy

Karimbox (“Karimbox”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you access or use our website www.karimbox.shop and our mobile applications (together, the “Platform”).

By using the Platform, you agree to the practices outlined in this policy.

1. Information We Collect

A. Information You Provide to Us

When you create an account or use our services, we may collect:

• Full name

• Mobile number

• Email address

• Shipping/billing address

• Location data (if enabled)

• Any additional info you voluntarily provide in your profile

B. Payment Information

To make a purchase, you may need to provide:

• Credit/debit card details

• Bank account or mobile wallet information

Your payment is processed securely through trusted third-party gateways. Karimbox does not store your card or bank details.

2. Information We Collect Automatically

A. Device and Usage Data

We collect technical information from your browser/device, such as:

• IP address and geolocation

• Browser and device type

• Time of visit, duration, and interaction with the site

• Referring URLs or links

This helps us improve website functionality and user experience.

B. Location Access

If you allow location access, we use it to suggest nearby sellers and improve delivery accuracy.

3. Cookies and Tracking Technologies

A. Cookies

We use session and persistent cookies to:

• Keep you logged in

• Store your preferences

• Track site performance and usage patterns

You can manage cookies through your browser settings.

B. Web Beacons

Used to analyze customer engagement with emails and website features.

C. Advertising Cookies

We may use third-party services (e.g., Google Ads) to show personalized ads. These cookies:

• Help display relevant ads

• Limit ad frequency

• Measure ad performance

D. Analytics

We use Google Analytics or similar tools to gather anonymous statistics and improve the Platform. Learn more at: Google Analytics Terms

4. How We Use Your Information

We use your information to:

• Process orders and manage deliveries

• Offer customer support

• Personalize your experience

• Improve and analyze Platform performance

• Prevent fraud and ensure security

• Send transactional and promotional messages (you may opt out)

5. Information Sharing and Disclosure

We do not sell your personal information.

We may share data with:

• Service providers (e.g., delivery, payment, hosting)

• Legal authorities, if required by law

• Analytics and marketing tools, in aggregated or anonymous form

All partners are contractually bound to protect your data.

6. Data Security

We use strong security measures (e.g., encryption, firewalls) to protect your data. However, no system is completely secure. Please protect your login details and do not share them.

7. Your Rights

You can:

• Review or update your account information

• Delete your account

• Opt-out of promotional emails

• Control cookie settings in your browser

To make a request, contact us at the details below.

8. Children’s Privacy

Karimbox is accessible to users of all ages. However, we recommend parental guidance when children use online services. We do not knowingly collect data from children without parental consent.

9. Changes to this Policy

We may update this Privacy Policy from time to time. All updates will be posted on www.karimbox.shop. Your continued use of the Platform means you agree to the updated terms.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, feel free to reach us:

📧 Email: karimboxshop@gmail.com
📞 Phone: +213 550982657
🌐 Website: www.karimbox.shop